Privacy policy
Last Updated: May 2, 2026
Angie’s Auto Supplies Inc. (“Angie’s Auto Supplies,” “we,” “us,” or “our”) operates this store and website at CarLotSupplies.com, including all related information, content, features, tools, products, and services (the “Services”). Angie’s Auto Supplies Inc. is a registered Oregon corporation, and our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.
1. Personal Information We Collect
We collect the following categories of personal information depending on how you interact with us:
- Contact details — name, billing address, shipping address, phone number, email address, dealer name (if applicable).
- Financial information — payment card details, financial account numbers, transaction details, payment confirmation. (Payment card numbers are processed by Shopify and our payment processors; we do not store full card numbers on our systems.)
- Account information — username, password, preferences and settings.
- Transaction information — the items you view, add to cart, purchase, return, exchange, or cancel, plus your order history.
- Communications with us — the content of customer support inquiries, emails, and messages.
- Device & usage information — IP address, device type, browser, operating system, referring URLs, pages visited, click behavior, and similar usage data collected via cookies and similar technologies.
- Resale / tax-exempt status documentation — if you provide a resale certificate to claim tax-exempt status, we collect that document and the relevant business identifier.
2. How We Collect Personal Information
- Directly from you — when you create an account, place an order, contact us, or otherwise share information.
- Automatically — from your device when you visit our website, through cookies and tracking technologies (see “Cookies, Pixels & Analytics” below).
- From service providers — including Shopify, payment processors, shipping carriers, and marketing platforms.
- From advertising and analytics partners — such as Google, Meta, and Microsoft, which may share information about how you reached or interacted with our site.
3. Cookies, Pixels & Analytics
We use cookies and similar tracking technologies to operate the Services, remember your preferences, analyze site performance, and deliver relevant marketing. The third-party services we currently use include (but are not limited to):
- Shopify — e-commerce platform, hosting, and core analytics.
- Google Analytics & Google Ads — site analytics, conversion measurement, and remarketing. Learn more at Google Privacy Policy.
- Meta Pixel (Facebook / Instagram) — conversion tracking and audience-based advertising on Meta platforms. Learn more at Meta Privacy Policy.
- Microsoft Advertising (Bing) UET — conversion measurement and remarketing on Microsoft Search.
- Klaviyo — email and SMS marketing automation.
- Boost AI Search & Discovery — on-site search and merchandising.
You can control cookies through your browser settings and opt out of personalized advertising at aboutads.info, networkadvertising.org, or by using browser-based controls such as Global Privacy Control.
4. How We Use Your Personal Information
- Provide, tailor, and improve the Services — process orders, payments, returns, and exchanges; fulfill and ship orders; manage your account; recommend products; and customize your experience.
- Marketing and advertising — send promotional communications and show you online ads (you can opt out at any time).
- SMS / Text messaging — when you provide your phone number, you consent to receive transactional and marketing texts (Reply STOP to opt out of marketing texts; HELP for help; message and data rates may apply; we do not sell or share your phone number).
- Security and fraud prevention — authenticate accounts, detect fraud, protect public safety.
- Customer support and communication — respond to your inquiries.
- Legal compliance — comply with legal obligations, respond to valid legal process, enforce our terms.
5. How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- To service providers performing services on our behalf (Shopify, payment processors, shipping carriers, customer support, IT, cloud storage, fulfillment, marketing platforms, search and merchandising tools).
- To business and marketing partners for personalized advertising. Depending on your jurisdiction, this may be considered a “sale” or “sharing” of personal information; you may opt out at any time (see “Your Rights and Choices” below).
- With your consent — where you direct or authorize disclosure.
- Within our corporate group — with affiliates or in connection with a business transaction such as a merger or acquisition.
- For legal reasons — to comply with applicable law, respond to subpoenas or legal process, or protect our rights and the rights of users.
6. Children’s Data
The Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it. As of the Effective Date, we do not have actual knowledge that we “sell” or “share” (as defined under applicable law) the personal information of individuals under 16.
7. Data Retention & Security
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We use commercially reasonable safeguards to protect your information, but no security measure is perfect or impenetrable.
8. Your Rights and Choices
Depending on where you live, you may have the following rights:
- Right to access / know what personal information we hold about you.
- Right to delete personal information we hold about you.
- Right to correct inaccurate personal information.
- Right of portability — receive a copy of your personal information.
- Right to opt out of sale, sharing, or targeted advertising — you can submit a request through the Shopify Privacy Portal or contact us. We honor the Global Privacy Control browser signal where applicable.
- Right to non-discrimination for exercising your rights.
To exercise any of these rights, contact us at customerservice@carlotsupplies.com. We may need to verify your identity. You may designate an authorized agent to make requests on your behalf with proper proof of authorization.
9. California Residents
If you are a California resident, the categories of information described in Section 1 may be considered “personal information” under the California Consumer Privacy Act (CCPA/CPRA), and the disclosures in Section 5 may be considered a “sale” or “sharing” for cross-context behavioral advertising. You have the right to opt out at any time by emailing customerservice@carlotsupplies.com or by visiting Your Privacy Choices.
10. International Data Transfers
We may transfer, store, and process personal information outside the country where you live. If we transfer personal information out of the European Economic Area or the United Kingdom, we rely on Standard Contractual Clauses or other recognized transfer mechanisms.
11. Third-Party Websites and Links
Our Services may link to third-party websites. We are not responsible for the privacy practices of third parties. Please review their privacy and security policies before sharing your information with them.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy here and update the “Last Updated” date.
13. AI in Site Development
Angies Auto Supplies used AI tools during the development of this website, including AI-assisted generation of images and select written content (such as blog articles, product descriptions, and supporting copy). All published content is reviewed by our team for accuracy. AI tools were also used to power the in-app diagnostic features of the Mobile Master Mechanic app — those features are described separately in Sections 4 and 5 above.
14. Contact
If you have questions about our privacy practices or this Privacy Policy, please contact us:
Angie’s Auto Supplies Inc.
4250 Salem Dallas Hwy NW, Salem, OR 97304
📞 (503) 880-9564
✉ customerservice@carlotsupplies.com